Welcome to RosCar Mauritius. These Terms and Conditions govern your use of https://roscar.mu/ and all related services offered through our platform.
RosCar Mauritius is an online car rental aggregator that helps customers search, compare, and book vehicles from international and local rental companies in Mauritius. By using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
1. About Our Service
RosCar Mauritius provides an online platform where users can find and book rental cars from third party suppliers. We do not own all vehicles displayed on the website and we do not act as the direct rental provider in every case. The final rental agreement is made between the customer and the selected rental company.
Vehicles may be available for pickup at the airport, for delivery within the city, or for delivery to a hotel, depending on the offer selected and the terms of the rental company.
2. Main Benefits of Our Service
Depending on the selected offer, our platform may provide the following benefits:
- Car rental without deposit
- Car rental without credit card
- Unlimited mileage
- Free cancellation
These benefits are available only when clearly stated in the selected vehicle offer. Conditions may vary depending on the rental company, vehicle category, rental dates, and location.
3. Booking Process
To rent a car through RosCar Mauritius, the customer must complete the following steps:
- Select the rental location and return location
- Choose the preferred vehicle type
- Select additional options, including no deposit, no credit card, insurance, or child seat if available
- Provide the contact details of the main driver
- Complete the booking by paying 15% to 20% of the total booking amount
After successful booking, the customer will receive a voucher by email at [email protected] or at the email address provided during booking. The voucher will include booking details, instructions, and the contact information of the rental company.
4. Payments
To confirm a booking, the customer is required to make a prepayment of 15% to 20% of the total rental amount, depending on the selected offer. The remaining balance is usually paid directly to the rental company according to its own payment terms.
Prices shown on the website are based on the information provided by rental partners. While we make reasonable efforts to keep all prices accurate and updated, final pricing, available extras, and local charges are subject to confirmation by the rental provider.
5. Rental Requirements
The driver must meet the requirements of the selected rental company. These requirements may include minimum age, valid driving license, driving experience, passport or identification document, and other conditions required by local law or supplier policy.
Some offers may allow booking without a credit card or without a deposit. However, this applies only when specifically stated in the offer details. The customer is responsible for reviewing all rental conditions before confirming the booking.
6. Delivery and Pickup
Rental vehicles may be delivered to Mauritius airport, city locations, hotels, or other approved points, depending on the supplier and the selected booking option. Delivery terms, service hours, possible fees, and exact meeting instructions will be stated in the booking details or voucher.
The customer is responsible for being available at the agreed time and place for vehicle pickup and return.
7. Cancellations and Refunds
Many offers on RosCar Mauritius include free cancellation. Free cancellation applies only when it is clearly stated in the selected offer and only if the cancellation is made within the allowed period mentioned in the booking terms.
Refund eligibility depends on the conditions of the selected rental company and the timing of the cancellation request. In some cases, the prepaid amount may be fully refundable, partially refundable, or non refundable.
To request a cancellation, the customer should contact us as soon as possible at [email protected].
8. Customer Responsibilities
The customer agrees:
- To provide accurate and complete information during booking
- To read and accept the rental conditions of the selected supplier
- To present all required documents at vehicle pickup
- To comply with local traffic laws and rental company rules
- To return the vehicle in accordance with the agreed terms
The customer is responsible for any fines, penalties, damage, late return charges, missing fuel, cleaning fees, or other costs arising during the rental period in accordance with the supplier’s rules.
9. Supplier Responsibility
Each rental company is responsible for the vehicle provided, rental conditions, insurance coverage, deposit policy, available extras, and the fulfillment of the confirmed reservation. RosCar Mauritius is not liable for actions, omissions, delays, or changes made by third party suppliers.
10. Insurance and Extra Options
Insurance options, child seats, additional drivers, no deposit, and no credit card booking options may be available for selected vehicles. Availability depends on the specific supplier and vehicle. The exact terms and coverage details are provided during the booking process or in the rental conditions of the supplier.
11. Limitation of Liability
RosCar Mauritius is not responsible for indirect losses, travel disruptions, missed flights, accommodation costs, business losses, or other damages resulting from the rental service provided by third party companies. Our responsibility is limited to the operation of the website and the booking assistance we provide through our platform.
12. Accuracy of Information
We make every reasonable effort to ensure that all information on the website is accurate. However, vehicle availability, rental conditions, pricing, delivery options, and included features may change at any time. We do not guarantee that all website content will always be complete, current, or error free.
13. Use of the Website
You agree to use the website only for lawful purposes and for genuine booking inquiries. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use automated tools to copy or extract content without permission.
14. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
15. Changes to These Terms
RosCar Mauritius may update these Terms and Conditions at any time. Any changes will become effective once published on this page. Continued use of the website after updates means you accept the revised Terms and Conditions.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
RosCar Mauritius
Website: https://roscar.mu/
Email: [email protected]