We may collect the following types of information when you use our website:
- Personal Information: such as your name, email address, phone number, pickup and drop-off details, and other information you provide when making a booking request or contacting us.
- Booking Information: such as rental dates, vehicle preferences, location, and other details related to your reservation.
- Technical Information: such as IP address, browser type, device information, operating system, referring URLs, and website usage data collected through cookies and analytics tools.
- Communication Data: including any information you send to us by email at [email protected].
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide car rental search, comparison, and booking services.
- To process your requests and connect you with relevant rental suppliers.
- To communicate with you regarding bookings, inquiries, or customer support.
- To improve our website functionality, services, and user experience.
- To analyze website traffic and user behavior.
- To comply with legal obligations and protect against fraud or misuse.
- To send service-related messages and, where allowed, promotional communications.
3. How Our Aggregator Service Works
RosCar Mauritius operates as an aggregator platform. This means we display and promote car rental offers provided by third-party international and local rental companies. When you submit a booking request or select an offer, your information may be shared with the relevant rental provider in order to process the reservation, confirm availability, and deliver the requested service.
Each rental provider may have its own privacy policy and data handling practices. We encourage users to review the privacy terms of the selected rental provider before completing a reservation.
4. Sharing of Information
We may share your information in the following cases:
- With local and international car rental partners to process and manage your booking.
- With service providers who support our website, hosting, analytics, or communication tools.
- With payment processors, if applicable, to facilitate secure transactions.
- When required by law, regulation, court order, or legal process.
- To protect our rights, users, website security, or prevent fraud and abuse.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve functionality, remember user preferences, measure performance, and analyze visitor activity.
These technologies may help us:
- Understand how users interact with our website.
- Improve navigation and site performance.
- Deliver relevant content and marketing campaigns.
- Store your preferences for future visits.
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, resolving disputes, enforcing agreements, and complying with legal requirements.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Because RosCar Mauritius works with both local and international rental companies, your personal data may be transferred to and processed in countries outside your jurisdiction. By using our services, you acknowledge and agree that such transfers may occur where necessary to fulfill your booking request.
9. Your Rights
Depending on the laws applicable to your location, you may have certain rights regarding your personal data, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, where legally permitted.
- Object to or restrict certain types of data processing.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal data.
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party websites, services, or rental providers. We are not responsible for the privacy practices, content, or policies of those third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
RosCar Mauritius
Website: https://roscar.mu/
Email: [email protected]
