Welcome to RosCar Seychelles (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website https://roscar.mu/ and related services.
RosCar Seychelles is a car rental aggregator that helps customers compare and book vehicles offered by international and local car rental companies in Seychelles. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: name, email address, phone number, billing details, booking details, pickup and drop-off locations, travel dates, and any information you provide when making an inquiry or reservation.
- Technical Information: IP address, browser type, device information, operating system, referral URLs, pages visited, and website usage data.
- Transaction Information: reservation details, payment-related information, and communication history.
- Marketing and Communication Data: your preferences regarding newsletters, promotions, and service updates.
2. How We Collect Information
We collect information in several ways, including:
- When you fill out forms on our website.
- When you make a booking request or reservation.
- When you contact us by email at [email protected].
- Automatically through cookies, analytics tools, and similar technologies.
- From third-party car rental partners and service providers involved in your booking.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide, manage, and improve our website and services.
- To process booking requests and connect you with relevant car rental providers.
- To communicate with you regarding reservations, inquiries, or customer support.
- To send booking confirmations, updates, and important service-related notices.
- To personalize your experience and improve website functionality.
- To prevent fraud, abuse, or unauthorized activity.
- To comply with legal and regulatory obligations.
- To send promotional offers and marketing communications, where permitted by law.
4. Role of RosCar Seychelles as an Aggregator
RosCar Seychelles operates as an aggregator of rental vehicles from international and local car rental companies. This means that, in order to process your request or booking, we may share your relevant personal information with selected rental partners, suppliers, or service providers.
Each rental company may have its own privacy practices and terms. We encourage you to review the privacy policy of the specific rental provider you choose before completing your booking.
5. Sharing of Information
We may share your information with:
- Car rental companies and fleet providers participating on our platform.
- Payment processors and financial service providers.
- IT, hosting, analytics, and customer support service providers.
- Legal, regulatory, or government authorities when required by law.
- Business partners in connection with fraud prevention, dispute resolution, or compliance.
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, remember preferences, and support marketing activities.
You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Because RosCar Seychelles works with both international and local rental companies, your information may be processed or transferred outside your country of residence. In such cases, we take reasonable steps to ensure that your data is handled securely and in accordance with applicable data protection laws.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format, where applicable.
To exercise any of these rights, please contact us at [email protected].
11. Third-Party Links
Our website may contain links to third-party websites, including partner rental companies and external services. We are not responsible for the privacy practices, content, or security of those third-party websites.
12. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.
14. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:
RosCar Seychelles
Website: https://roscar.mu/
Email: [email protected]